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Terms & Conditions Important Notice
WebWize agrees to provide the client web hosting for a
monthly/quarterly/semi-annual/annual fee or otherwise
pre-arrangement of payment for service is agreed upon. Clients are allowed to use the
service for business/commercial or personal websites or content.
WebWize reserves the right to change this agreement at any time
without notice. Contents
All services provided by WebWize may be used for lawful purposes
only. Transmission, storage, or presentation of any information,
data or material in violation of any Australian (or any other
country) law is prohibited. This includes, but is not limited to:
copyrighted material, material that is threatening or obscene, or
material protected by trade secrets and other statue. The subscriber
agrees to indemnify and hold harmless WebWize from any claims
resulting from the use of the service which damages the subscriber
or any other party. Examples of Non-Acceptable Contents or Links Pirated software
Hacking programs or archives
Warez Sites
Illegal MP3 or related audio files
Spamming Software
Vip Poster
High Yeald
Investment Program (HYIP) sites
Proxys (including links
to proxy websites) Background Running Programs
WebWize not allow background-running programs. This includes any IRC
related software such as bouncers and bots. In certain cases we may
allow programs to run continually in the background, these are
considered on a one to one basis and an extra charge will be
incurred based on system resources used and operational maintenance
needed.
Banned Scripts
You are free to
use any scripts you wish provided they do not affect the normal
operations of the server and they are not mentioned specifically
above. Scripts that are commonly known for causing server disruption
include large cgi-based message forums, chat programs, auctions, and
banner exchanges. In the event a script affects normal server and/or
administrative operations, WebWize reserves the right to disable the
account pending client cooperation and resolution. Violation of indecency and obscenity laws can result in criminal
penalties.
Intellectual Property Rights
Material accessible to you through WebWize's Services may be subject
to protection under the Australian (or any other country) copyright
laws, or laws protecting trademarks, trade secrets or proprietary
information. Except when expressly permitted by the owner of such
rights, you must not use the WebWize Service in a manner that would
infringe, violate, dilute or misappropriate any such rights, with
respect to any material, which you access or receive through the
WebWize Network. If you use a domain name in connection with the
WebWize Service or similar service, you must not use that domain
name in violation of any trademark, service mark, or similar rights
of any third party.
Defamation
Defamatory speech
distributed over the Internet can result in civil liability for the
defamer.
Refusal of Service
WebWize reserves the right at its sole discretion to refuse or
cancel service. Violation of any of WebWize's Rules and Regulations
could result in a warning, suspension, or possible account
termination. Accounts terminated due to policy violations will not
be refunded. Free domains which have been granted for customers
paying annually are released to the customer at the end of there
hosting period. Domains terminated due to policy violations will not
be released to the customer.
Spam or Unsolicited E-Mail
You must not use the WebWize Network, WebWize equipment or any
WebWize email address in connection with the transmission of spam,
flames, mail bombs, or substantially similar, unsolicited email
messages. Your domain may not be referenced as originator,
intermediary, or reply-to address in any of the above. This
prohibition extends to the sending of unsolicited mass mailings from
another service that in any way implicates the use of the WebWize
Network, WebWize equipment or any WebWize email address. A message
is considered unsolicited if it is posted in violation of a
newsgroup charter or if it is sent to a recipient who has not
requested or invited the message. For purposes of this provision,
merely making one's email address accessible to the public will not
constitute a request or invitation to receive messages. If you are found to have spammed, WebWize reserves the right to
disable your domain without warning. In addition, WebWize may impose
a $500 penalty for each spam policy violation. WebWize solely
reserves the right to refuse or cancel service to known spammers.
Lastly, WebWize reserves the right to determine what violates this
policy. As such, any violation may result in cancellation of
services without refund.
Abuse
Any attempts to undermine,
slander, libel, threaten, or cause harm to a WebWize server,
customer, employee, or the company directly is strictly prohibited
and is grounds for immediate termination without refund. In
addition, we will pursue all attempts to the fullest extent of the
law.
Indemnification
Customer
agrees that it shall defend, indemnify, save and hold WebWize (or
it's employee's/owners) harmless from any and all demands,
liabilities, losses, costs and claims, including reasonable legal
fees asserted against WebWize, its agents, its customers, officers
and employees, that may arise or result from any service provided or
performed or agreed to be performed or any product sold by customer,
it's agents, employees or assigns. Customer agrees to defend,
indemnify and hold harmless WebWize against liabilities arising out
of; (1) any injury to person or property caused by any products sold
or otherwise distributed in connection with WebWize server; (2) any
material supplied by customer infringing or allegedly infringing on
the proprietary rights of a third party and (3) copyright
infringement. Customer agrees to limit the liability of WebWize to
the amount paid for service.
Free Domain Offers
When this offer
is being ran and you have a valid promo code:
The
terms & conditions for our free domain name offer are plain and
simple. We will register the domain name for 1 year on your behalf
(Only available for New Customers during sign up). All we ask is
that you stay hosting with us for a minimum of 12 months. If you stay
for 12 months or longer and then decide to leave you are free to take
the domain at no charge. If you do not stay for 12 months you will be
required to pay the full retail price ($44) of the domain name before your
account can be cancelled.
Refund and Cancellation Policy
For
payment, WebWize accepts PayPal for online purchases. WebWize
invoices exclusively via e-mail. WebWize does not send out invoices
via postal services. You may cancel your account at any time and receive a full refund
(excluding any setup fees or domain name registrations fees
incurred) if cancelled within our thirty (30) day money-back
guarantee period. Please note that if you received a WHMCS license
you will be charged $19.95 for each month the license was active if
within the 30 days. To receive this refund, you may not be on a
custom package of any sort. You must be on one of the pre-created
packages by WebWize that is listed on our site. You may cancel for
any reason. Refunds are not available if the account has violated
any terms on this page. If after thirty (30) days you wish to cancel your hosting
account, you will receive no refund of any monies already paid to
WebWize. However, if customer cancels fifteen (15) days before recurring
monthly billing date customer will not be billed for the next month
and all payments thereafter will be cancelled with immediate effect
(if hosting service is paid on a monthly frequency).
No refunds are available on SSL Certificates, Domain registrations
and transfers or Dedicated server and VPS payments.
Late Payment
Please note All Payments are done automatically monthly.
Any account whose payment status is not current as of the start of
the next billing period is deemed late. Generally, customers are
given a 10 day grace period after which the account is put on
suspension. Once the invoice is late a late fee of $11 will be
automatically added to the invoice. You will receive a payment reminder everyday from the start of
your payment due date. If after 30 days payment has not been
received or we have not been contacted regarding payment, your
account will be terminated without any further notice. Reactivation
of closed accounts due to delinquency incurs a $25 reactivation fee
as well as payment of the balance due in full. For late payments
please email
support@WebWize.com to arrange payment.
Cancellation
You must
use only one of following methods to deliver a official written
notice of cancellation:
Please fill out the entire Cancellation Form. On receipt your account will be pending
cancellation within 24 hours. Please include your Name, domain name,
username, password and your reason for canceling.
Disclaimer
WebWize will
not be responsible for any damages your business may suffer. WebWize
makes no warranties of any kind, expressed or implied for services
we provide. WebWize disclaims any warranty or merchantability or
fitness for a particular purpose. This includes loss of data
resulting from delays, non-deliveries, wrong delivery, and any and
all service interruptions caused by WebWize and its employees.
WebWize makes a 99.9% Uptime guarantee. WebWize keeps daily backups of their servers. WebWize can accept
no responsibility for any loss of data or consequences arising from
this. WebWize always advises clients to back up their site data
regularly for its own protection. Finally, WebWize wishes to emphasize that in accepting services,
customers indemnify WebWize for the violation of any law or WebWize
policy, that results in loss to WebWize or the bringing of any claim
against WebWize. This means that if WebWize is sued because of
activities of the customer that violate any law, or this policy, the
customer will pay any damages awarded against WebWize, plus costs
and reasonable legal fees. Failure to comply with any of our terms & conditions will result
in grounds for immediate account deactivation.
WebWize reserves the right to change, edit, or update the policies
contained in this document, along with the content on our website at
any time for any reason without notice. Ip limits
Seo ip limit - Accounts can only use
the alloted amount of ip's that come with a package to use toward
seo. If your package does not come with an ip you will be allowed
only 1 ip address for seo. Ip's used for ssl's and valid uses
will never been turned down. If found frauding ip's for seo past
these limits the account(s) will be up for suspension and or
termination. Domains with a dedicated IP must be pointed to our
servers else risk the dedicated IP being removed from the account.
Ip class's - WebWize can not promise that we will be able to
provide different ip classes on a single server. If we so happen to
get more then one class this can be done. This all depends on what
is available from our datacenter.
Due
to a shortage of IP addresses around the world each dedicated IP
must be requested via the dedicated IP request form and will only be
given if the requester has a complete and valid reason. Dedicated
servers will be charged a one time fee of $11 for each order. Server Limits
25% cpu and or memory for 3 minutes.
Combined 5% CPU & RAM over 24 hours.
250 email limit
per domain per hour.
50 concurrent database
connections at one time.
Apache threads to be open no
longer then 999 seconds.
Php upload limit of 15 megs.
Max php session time of 300 seconds or less.
Limits
are subject to change at anytime. |
    
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